Any questions ?

Do you have a clear summary of the test purpose ?
YES, click here

Can I view a demo of your exam ?
YES, click here and a video showing an exam in full will appear.

What can I do if I fail the exam ?
First of all, after the interview, we advise you to analyse the reason of your failure with our examiners . They will give you some ideas on how to improve your level.
Afterwards, you can reapply for  the exam as often as you wish... Come back to our website and register for another session.

I do not agree with your decision...
We keep a full record of your exam for 5 years (electronic data of your PC exam is stored and your interview is recorded by a video camera) for legal and audit purposes (ICAO requirements). If you do not agree with our decision, we can submit the data to a third-party expert for final judgment. Nevertheless, you may appeal our decision within 1 calendar week after your exam by sending a mail to appeal@air-english.com

How do your examiners score my exam ?
Your PC exam is scored automatically by our software. Your interview is scored by our Examiners according the ICAO rating scale (click here to get a copy). To get a level 4, you need minimum of 60% for your PC exam and level 4 for ALL ICAO descriptors during the interview. To get a level 5, the requirements are 70% for the PC and 5 for the interview. To get a level 6, you need 90% for the PC and 6 for the interview (According ICAO, you also need to be a native speaker or to prove valuable experience in an English environment to get level 6)

What about VAT ?
1. If you are a Belgian resident (or a Belgian company), you have to pay the VAT rate which is applicable in Belgium.
2. If you are a foreign resident and not VAT registered, you have to pay the VAT rate which is applicable in Belgium.
3. If you are a foreign resident (or Company) AND you have a valid VAT number, the VAT is NOT applicable to you. Do not forget to enter your VAT number during registration process.
Our system is designed to manage that item automatically during the invoice process.

I don't have a VISA card or a MASTERCARD....
Please send us a mail through the "CONTACT" page and we will send you an invoice with a "Company Code". Upon reception, please insert this code in the registration page to validate the process.